Casino Fined for Jackpot Mistake
Stephen Wilkinson was playing a 50 cents slot machine when a message board attached to the machine lit up. The message told Wilkinson -- by name -- that he had won $102,000 in a power play jackpot. A few minutes later casino official denied him the jackpot saying that it was a computer mistake and the message was sent in error. They offered him two buffet tickets instead. Wilkinson reported the incident to the Casino Control Commission. Five days later and amid mounting criticism, Philadelphia Park Casino officials reversed their decision and reluctantly paid Wilkinson the $102,000 jackpot.
Yesterday the Pennsylvania Gaming Control Board hit the Philadelphia Park casino with $30,000 in fines. It ruled that the casino should pay a $10,000 civil penalty, contribute $10,000 to the state's Compulsive and Problem Gaming Treatment Fund, and cover $9,995 in state investigative costs. It was the first time that the board had fined any of the three new casinos. This shows that the board will actively investigate complaints against the casinos and do what is necessary to protect the players.
Comments
$30,000? Big deal!
This place (Phila Park) is raking in the profits. Their machines are set for a low payback percentage and the machines installed seem to be designed to extract the maximum amount of cash from a player by having multiple play lines or requiring maximum coins to get the top jackpot. It is not a very ‘rewarding’ place to play.
well know nothing of the philly casino, but man the erie casino is rerrible, especially the video poker, their pay schedule should scare you right back out the door,by same owners of moutaineer casino in west virgina,if video poker player,find better games elsewhere
Fined and forced to pay as they should. Too bad the Indian reservation casinos in Oklahoma are not controlled the same way. I have heard of a few complaints pretty much like this example. In their case however, they did not get sqwat.