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Casino Cashier - What a Casino Cashier Does


Casino cashiers perform a variety of cash-in and cash-out duties, but the cage handles many negotiable instruments. Although cashiers must know about things like Title 31 and the money handling requirements that go with it, it is the responsibility of the casino to train their employees with regard to US banking regulations.

Main Cashier Responsibilities

In most cases, especially for new cashiers, the main job function will be the exchange of casino chips for cash. As players bring their chips from the gaming tables like blackjack and craps, the cashier will greet the player, take their chips and break them down by denomination in a manner that the eye-in-the-sky can see, and pay the guest the proper amount.

When the total to be paid out is high enough (perhaps $1000 at a small casino, over $5000 at most properties), a supervisor will also visually verify the pay-out before the cashier transfers the bills to the guest.

This double-check results in fewer errors, but they still happen. A conscientious and well-trained cashier needs to handle a great deal of chips and cash during a shift without making errors. Obviously this includes simple math skills, but also the ability to distinguish all the chips used by the casino as well as slot tickets.

If the casino uses coin-in slot machines, the cage and booth cashier will have the added duty of accepting coin buckets for redemption. Coins are taken to a coin sorter in full view of the player and then poured into the machine for counting. A total dollar amount will be shown on the reader and the cashier is responsible for paying this exact amount to the player.

Coinless Slots

Most casinos are now using coinless slot machines. This trend has increased casino revenues for several reasons. Will no coins to count, less employees are needed, and players have a tendency to view their slot ticket as no more than paper - and not paper money.

Ticket-in Ticket-out slot machines print a bar-coded voucher for cash that can be used at other slot machines and can be cashed out at ATM-type machines or at the cashier's cage. A bar-code reader at each window identifies the ticket as genuine and within expiration, and tells the cashier the exact amount to pay. That seems like a simple transaction, and it is, but multiplied by hundreds of tickets a day the error rate can increase.

Poker Cashiers

Poker rooms are likely to have their own cashiers who are responsible for buying-back chips, as well as selling them. Successful cashiers quickly become adept at knowing the true value of a stack of chips, a rack of chips, and need to be able to handle and cut the chips well enough to be quick and efficient.

Poker rooms often have bonus and tournament payoffs that the cashiers will be responsible for handling. These most often require the employee to transfer cash and sometimes chips for the poker room's transaction and voucher system.

Negotiable Instruments

Each casino establishes a policy for accepting negotiable instruments such as checks, money orders and cashier's check. Many casinos will only accept personal checks with an established account that has been verified. Credit and debit card transactions are also likely to be a big part of a casino cashier's job duties.

Because of this, cashiers need to follow the casino's rules for what forms of proper ID are accepted. As with all transactions, cashiers are responsible for following the US Title 31 and Fin CEN regulations. Again, these regulations are taught to casino employees, but cashiers must follow the letter of the law or be subject to fines and likely termination.

Pay and Benefits

Because cashiers today are required to follow more stringent regulations from the US Government as well as the casinos, the pay and benefits are more commensurate with the responsibilities. Casino jobs often have very good benefits and offer entry-level positions. Cashier jobs are no longer entry-level at most casinos, but new cashiers can expect to make over $10 once they secure a job as a cage cashier. In fact, many casinos start their cashiers at closer to $12 per hour, plus tips.

To apply at a casino, always remember to dress neatly, as most HR departments expect business casual as a minimum from applicants. Also remember that you will be joining an industry that has cash (chips) as an inventory. That means a thorough background check is going to be required and you may not be able to start working until that check is successfully completed.

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